T. O. LOCKWOOD Electrical Services Terms & Conditions
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1. Installation Work:
(a) All electrical installation work will comply with BS7671:2008 and any amendments in force at the time of the works.
(b) All electrical installation work will comply with applicable Building Regulations in force at the time of the works.
(c) Electrical Installation, Minor Works certificates and Building Regulations notifications issued by T O Lockwood Electrical Services cover only those works installed by T O Lockwood Electrical Services
(d) Where work is to extend or modify existing circuits, costs quoted assume existing circuits are safe and in adequate condition. Any works required to bring these circuits up to standard will be at additional cost.
(e) No addition or alteration will be carried out to rubber insulated (VIR) cables due to damage caused to insulation by movement
(f) Where carpet or floor coverings require lifting, best endeavours will be made to avoid damage and to refit to an acceptable standard. However, employing a specialist fitter may be prudent, to effect a fully satisfactory reinstatement.
(g) Unless agreed before hand, chases to walls, etc will be left un-filled. Final finishing of skim coat plaster and final decoration is excluded.
(h) We will endeavour to undertake installation work to a clean standard. However, some additional vacuuming and cleaning down of surfaces should be expected afterwards. Any equipment susceptible to damage from dust (eg video or computer equipment) must be removed from the work area prior to our arrival.
2. Emergency work:
(a) Upon arrival any faults posing risk to life or property will be immediately isolated / made safe. Other authorities may be contacted if deemed necessary
(b) All faults will be rectified as soon as possible. Where immediate repair is not possible due to materials being required, the installation will be left in a safe condition and the repair completed as soon as possible
3. New Consumer Units:
(a) Installation of new consumer units (fuse board) is subject to the whole installation being tested to ensure it is safe to be connected to a new consumer unit. This is a legal requirement under Part P Building Regulations. The basic cost for this is included in the installation cost.
(b) Any faults found during the above testing which are deemed unsafe, must be rectified prior to that circuit being reconnected to any new consumer unit. Any costs for such work are not included. Such issues will be brought to the clients attention as soon as is practical during works.
(c) In particular it may be necessary to install new main services bonding to water, gas or oil supplies. This is especially common on properties built during or prior to the early 1970s and again these are at additional cost unless agreed otherwise beforehand.
4. Exclusions:
(a) Whilst we try to be as helpful as possible and will generally do some limited moving to create access, the clearing and / or moving of furniture and other items blocking access to work areas are not included within the quote.
(b) Removal from site and disposal of rubble, materials, general waste and packaging is not included. We may, at our discretion, remove old fittings and wiring for responsible disposal.
5. Pricing:
(a) Estimated costs assume continuous and unhindered access to the site by prior arrangement with the client.
(b) Unless stated otherwise, the costs estimated assume standard working hours between 08:00 hrs – 17:00 hrs Monday to Friday inclusive. Work required by the client outside these hours may attract premium rates although we will try and be flexible.
(c) Additional work not covered in stated costs will attract an additional charge plus materials.
(d) Estimates are valid for 90 days from the date of the quote.
6. Risk and Title of Goods:
(a) The risk in all goods supplied shall pass to the Client upon delivery.
(b) All goods supplied shall remain the property of T O Lockwood Electrical Services until all sums due have been paid in full.
7. Warranty:
(a) T O Lockwood Electrical Services warrants its installation work to be defect free for a period of twelve months from the installation date. Cover does not extend to goods supplied by others, physical damage, or instances where the installation has been altered or tampered with by third parties. The warranty also excludes fair wear and tear, lamps, fuses or other consumables.
(b) Where projects involve works by third party trades, any damage to the electrical installation by third parties shall remain the responsibility of the Client. Any rectification costs must be paid by the Client prior to commencement of second fix. Recovery of such costs from any third party shall be the Clients responsibility.
8. Payment:
(a) Unless agreed in writing, payment in full should be made on completion of the specified works, to T O Lockwood
(b) Larger projects may require deposit before work, as stated in quote. (if applicable)
(c) Where projects involve separate first and second fix works, part payment may be due on completion of first fix. (see quote for more details)
(d) Payment is accepted by cheque, cash or bank transfer.
(e) In the event of any non payment we reserve the right to withhold any certificates for work carried out until such payments are made.
(f) If payment is not made in required time, we may start legal proceedings to recover debt without notice.
(g) All jobs will be charged at agreed rate.
(h) Any materials specially ordered must be paid for in full, even if any work is cancelled.
9. Misc:
(a) All job notifications must be confirmed in writing by email or mail. Verbal notification is acceptable to speed up response times for emergency & urgent work followed by email confirmation.
(b) Any sites outside 10 miles of NR32 3DH may attract additional travel charges.
(c) A copy of test sheets (where required) will be forwarded with invoices.
(d) External work may be postponed in case of bad weather.
(e) All prices are to include FOC use of your electricity supply. Generators or other arrangements may be chargeable.